Privacy Policy

CAEN Inc. (hereinafter, the "Company") sets forth this Privacy Policy and is committed to appropriately protecting personal information.

1. Definition of Personal Information

“Personal Information” means information about a living individual that can identify a specific person, such as name, date of birth, address, telephone number, e-mail address, and any other descriptions, as well as information that can be easily collated with other information to identify a specific individual.

2. Methods of Collection

The Company collects Personal Information by lawful and fair means, including but not limited to:

• Inquiries submitted via our website contact form
• Communications by e-mail, telephone, or documents
• Participation in surveys, campaigns, and events

3. Purposes of Use

The Company uses collected Personal Information for the following purposes:

• Responding to inquiries
• Providing, operating, and improving our services
• Notifying users about campaigns, events, and updates
• Sending notices related to our services
• Complying with laws and regulations

4. Provision to Third Parties

The Company will not provide Personal Information to third parties except in the following cases:

• With the prior consent of the individual
• When required by laws and regulations
• When it is necessary to protect the life, body, or property of a person and it is difficult to obtain consent
• When it is particularly necessary for improving public health or promoting the sound growth of children and it is difficult to obtain consent
• When it is necessary to cooperate with a national or local government agency, or a person entrusted by them, in performing affairs prescribed by laws and regulations, and obtaining the individual’s consent may impede the performance of such affairs

5. Security Management

The Company takes necessary and appropriate security measures to prevent leakage, loss, falsification, and unauthorized access to Personal Information.

6. Disclosure, Correction, Suspension of Use, and Deletion

Upon receiving a request from the individual for disclosure, correction, suspension of use, or deletion of their Personal Information, the Company will respond promptly. However, we may not disclose all or part of the information in cases permitted by laws and regulations.

7. Use of Cookies

Our website may use cookies. Cookies are small data files stored in the browser when visiting a website and are used to improve convenience upon revisits. Information collected through cookies is anonymized and does not identify specific individuals.

8. Changes to this Policy

The Company may revise this Privacy Policy as necessary. Any changes will be announced on our website.

9. Contact

For inquiries regarding this Policy, please contact us at:

CAEN Inc.
Miyamasuzaka Building 609, 2-19-15 Shibuya, Shibuya-ku, Tokyo 150-0002, Japan
info@caen.co.jp